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FAQ

Common questions.

Straightforward answers about evaluations, funding, payouts and the engine behind them.

Evaluations & rules

What is an evaluation?

A challenge that measures your trading against a published rule set — a profit target inside daily and overall drawdown limits, over a minimum number of trading days. Pass it and you can trade a funded account.

Is this real-money trading?

No. Evaluations run in a simulated environment marked to a live price feed. No order is executed in a real market. Funded payouts are real; the trading itself is a paper environment.

What makes a breach "provable"?

The engine stores immutable trades and equity snapshots and re-derives your lifecycle deterministically. On any breach you see the exact rule, its limit, the value that crossed it and the triggering trade — reproducible at any time.

Can the rules change after I buy?

No. Your program's full rule set is frozen onto your account at purchase and stays visible on your account panel for the life of the account.

Funded accounts & payouts

What is the profit split?

Up to 90% on funded accounts, set per program and shown before you buy. You keep your split of realized profit.

How fast are payouts?

Payouts are KYC-gated and reviewed for consistency before release, typically within 24–48 hours. Each comes with a branded statement you can download and verify.

Why do I need KYC?

Identity verification is required before your first payout to meet anti-money-laundering obligations and protect both sides. See our AML & KYC Policy.

How much can I withdraw?

Only realized profit above your starting balance is withdrawable. Your dashboard shows the exact amount available, and a Max button fills it for you.

Platforms & payments

Which platforms can I trade on?

The built-in simulation engine ships by default. Operators can also connect Match-Trader, with MT5 and cTrader on the same adapter. Whatever the source, Mettle's own engine applies the rules.

How do I pay?

Card and bank rails plus USDT are supported, depending on what the operator has enabled. Fees are shown at checkout.

Can I get a refund?

Evaluation fees are generally non-refundable once trading begins, with exceptions set out in our Refund Policy (billing errors, technical faults, or where required by law).